Digital Consultancy for Small Businesses

Is your website getting traffic but not enough enquiries, bookings or sales?

Are you unsure whether your SEO, Google Ads or website are actually working?

Do you have marketing data, but no clear sense of what it means, what is driving results, or what to do next?

Many small businesses do not need more marketing activity. They need clarity. They need to understand where they stand now, what is holding back growth, and what will make the biggest difference.

My digital consultancy projects are designed to help you do exactly that.

Get a clearer view of your digital performance

If your website is underperforming, or your marketing feels harder to measure than it should, I can help you take a step back and assess what is really going on.

This is not about adding more channels for the sake of it. It is about understanding your current position, identifying what is working, spotting what is getting in the way, and creating a sensible plan based on your goals, budget and resources.

I work with small businesses across lead generation, hospitality and ecommerce, combining over 20 years of experience in websites, SEO, Google Ads and digital strategy.


What a digital consultancy project can include

Each project is tailored to your business, but may include:

  • an audit of your current website performance
  • a review of your SEO and search visibility
  • a review of your Google Ads activity, if relevant
  • analysis of your user journey and key conversion points
  • a review of your current tracking and reporting setup
  • recommendations on what to improve first
  • support setting up clearer tracking, measurement and reporting


The aim is to give you a clearer understanding of where you are now and what needs to happen next.


Questions this service can help answer

A digital consultancy project can help you understand:

  • why your website is not generating enough leads, bookings or sales
  • whether the right people are finding your business
  • where users may be dropping off
  • whether your SEO is helping enough
  • whether your Google Ads spend is producing the right kind of traffic or leads
  • what should be tracked and measured
  • which channels, pages or campaigns are contributing to results
  • what to prioritise first for the biggest impact


A practical, strategic approach

We begin with a conversation about your business, your goals and where things feel stuck.

From there, I review the relevant parts of your digital marketing and website performance to build a clearer picture of what is happening. That might mean looking at your website, Google Analytics, Google Ads, Search Console, user journey, conversion points or wider search visibility.

You will come away with practical insight, clear priorities and a more focused way forward.

This is not about overwhelming you with jargon or a long list of disconnected recommendations. It is about helping you make better decisions and move forward with more confidence.


Tracking and reporting support

For many small businesses, one of the biggest challenges is not just visibility or traffic. It is knowing what is actually working.

If needed, I can also help set up or improve your tracking and reporting, so you have a more reliable view of leads, bookings, sales and marketing performance.

This might include making sure the right actions are being tracked, improving the way performance is reported, or helping you create a simpler reporting setup that is easier to understand and use.

When you have better data, it becomes much easier to make sensible marketing decisions.


Ongoing monthly strategic support

Once the initial project is complete, there is also the option of ongoing monthly strategic support.

This is ideal for businesses that want continued guidance without handing everything over to a large agency.

Ongoing support can include reviewing performance, refining priorities, identifying new opportunities, sense-checking activity across SEO and Google Ads, and helping you make sure your website, search visibility and data are working together to support growth.


Who this is for

This service is a good fit if you are a small business owner who:

  • wants a clearer understanding of digital performance
  • feels unsure what is working and what is not
  • needs better tracking or reporting
  • wants a practical strategy before investing further in marketing
  • is looking for experienced, honest advice without the jargon


Ready to get a clearer view of what is going on?

If you would like to understand your current position, improve your tracking and reporting, and create a more focused plan for growth, please get in touch.

We can discuss your business, your goals and whether a digital consultancy project is the right fit.


 

FAQs

What is included in a digital consultancy project?

That depends on your business and where the gaps are. It may include a website audit, SEO review, Google Ads review, user journey analysis, tracking review and strategic recommendations.

Do you set up tracking and reporting too?

Yes, where needed I can help improve or put the right tracking and reporting foundations in place so you have clearer visibility of performance.

Do I need to be running Google Ads already?

No. Some businesses come to me because they are unsure whether Google Ads are right for them. Others want existing campaigns reviewed alongside SEO and website performance.

Can this lead to ongoing support?

Yes. After the initial project, there is the option of monthly strategic support if you would like continued guidance.

Is this suitable for small businesses?

Yes. This service is designed for small businesses that want practical advice, clearer data and a focused way forward.

Charlotte Davies working on a laptop